Online Sexual Health Clinic

People often worry about attending a sexual health clinic as they find the experience embarrassing. We believe that everyone should have convenient access to good sexual healthcare, so we established The STI Clinic in 2008 to provide patients with a reliable alternative to their local GUM clinic. Our online sexual health clinic has teamed up with an accredited pathology lab in central London to provide rapid and reliable testing, without the need to take time off work or place yourself in an uncomfortable situation.

How it Works

  • Simply choose the type of test that you want from the our tests page. If the particular test that you are looking for is not there then call our helpline on 020 7125 0367 or email us and someone will be happy to assist.
  • Once you have paid for your test kit, it will be sent out to you by post. You can request first class post or guaranteed next day delivery.
  • When you receive your kit, provide your sample in accordance with the instructions and post it back to our lab in the pre-paid envelope along with the pre-completed lab request form.
  • Your results will be uploaded to your secure area on our website for you to login and retrieve them. In most cases, this happens within 24 hours.

How is Your Service Different from my local GUM Clinic?

The STI Clinic performs STI tests by post. We use the same testing methodologies as your local sexual health clinic, so the results are just as reliable.

The main differences between The STI Clinic and a local NHS GUM Clinic are the speed of the results service and the range of tests available. We don't just test for the most common infections – we have a full range of testing packages that can be tailored to your needs.

What about Treatment?

We can organise treatment through a partner clinic if you test positive. The treatments are sent by guaranteed next day delivery.

Will you inform my Doctor?

We will never inform your GP of your STI test results unless you request us to do so.

Is Discretion Assured at this GUM Clinic?

Absolutely! All packaging is plain, with no mention of The STI Clinic or our company on the outside. Everything is marked Private and Confidential. There is no way that anyone would be able to work out what is on the inside.

Only you will have access to your sexual health test results. Only you have your personal login and you choose your own password. You can have your results sent via SMS but this is optional.

How Our Service Works

  • Order your
    STI test online
  • Discreet package
    arrives next day
  • Provide a sample and post in pre-paid envelope
  • Access results online
How it works - order a test, provide sample and get results online




Telephone

UK +44 (0)20 7125 0367

Email

customerservice@thesticlinic.com

Address

Shakespeare House, 168 Lavender Hill
London SW11 5TG

Registered Address

7 Tufton Street
London SW1P 3QB

The STI Clinic is owned and operated by Online Medical Services Limited. Any medical service required is contracted to be provided by Online Clinic (UK) Limited, which is licensed by the Care Quality Commission. Testing is undertaken at The Doctors Laboratory, which is registered with Clinical Pathology Accreditation.

  • The Doctors Laboratory 
  • Clinical Pathology Accreditation logoClinical Pathology Accreditation no. 1954
  • Information Commissioner's OfficeData Protection Act registered
    ICO registration no. Z2782183
Visa and Visa Debit accepted Master accepted American Express accepted
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