How our service works
Register, enter your patient details and buy the test you need.
The entire process is secure and we do not store your payment details.
We will send you the test kit and you should receive it the next day.
Follow the easy to understand instructions and post your sample back to us using the reply-paid envelope.
Our laboratory tests your sample and places the results on a secure log in area which can only be accessed by you.
If you allow us, we will even send you a text message to let you know as soon as the test is completed.
Log in to our website to view your test results.
This is to ensure complete confidentiality and is much safer than receiving your results by email.
All tests ordered online by 5 pm Monday to Friday will be dispatched that day. We have
the option of first class or guaranteed next day delivery. We include a business reply
envelope to make returning your sample as easy as possible. Samples are processed
round the clock at the lab and most results are available within 24 hours. If you
require treatment, you should have it the next day. We are the only online service
providing this fast, one-stop solution.
If you have used our service before, all you need to do is login to your account and
select the type of test that you would like. Pay with your card and we will despatch
the testing kit immediately.
If you have any problems or concerns then you can call our helpline on 020 7125 0367.
Someone will be happy to assist you.